The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers. Theological Librarianship, [S. l.], v. 2, n. 1, p. 89–90, 2009. DOI: 10.31046/tl.v2i1.70. Disponível em: https://serials.atla.com/theolib/article/view/2122.. Acesso em: 5 may. 2024.