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Building inclusive spaces for all members of the community is part of Vancouver Public Library's long-standing commitment to inclusive and responsive library services. Beginning in 2016, VPL embarked on a project to review and update its services in order to be more inclusive for members of the Trans, Gender Variant, and Two-Spirit community. This session will explore the steps VPL undertook as it updated its programming, public services, facilities, and staff training to better meet the needs of these patrons.
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