Measure TWYCE, Cut Once How an Academic Library Is Engaging Vocationally Trained Alumni through Document Delivery

Abstract

Library services for alumni are difficult to navigate, but they are necessary for the ongoing relationships between alumni and their schools. Theological academic libraries are no different in the struggle to navigate, as their alumni can be cut off from necessary resources and research assistance by any number of means. In expanding an existing document-delivery service to alumni, one library is seeking to keep the vocational alumni of two colleges connected to both their schools and the resources that helped shape their vocation and ecclesial identities. Through a survey, the needs of the alumni were assessed, and the resulting pilot project shows great hypothetical promise in improving alumni services.