Making Use of Your LMS for Student Staff Training & Support

Abstract

Training and supporting student staff is a reiterative process that can run into several roadblocks that differ greatly from regular staff training and support - including creating work schedules around class schedules, training student staff individually and comprehensively while making sure student staff really understand processes, and making it easy to communicate (especially for switching shifts). This session covered some reasons why creating a student staff module inside your institution's learning management system (LMS) is a good idea and showed various ways Yale Divinity Library is using Canvas to connect to student staff, taking attendees on a “tour” of the LMS course itself.